Return & Refund Policy

Return & Refund Policy:

Due to the personal nature of our handcrafted skincare and body products, we can't accept returns or exchanges for reasons such as a change of mind, scent preference, or normal variations in color, scent, texture, or appearance. 

Damaged or Incorrect Items: 

If your order arrives damaged or defective, or you receive the wrong item, please contact us within 15 days of delivery. Please include your order number and photos of the item and packaging so we can assist you.  

Return Eligibility: 

If a return is approved, the item must be unopened, unused, and in its original sealed packaging. You cannot return items that have been opened or partially used.

Handcrafted Product Variations:

 Because our products are handcrafted in small batches, slight variations in color, scent, texture, shape, and appearance are normal and are not considered defects. 

Refunds:

Once we receive and inspect an approved return, we will notify you. If approved, we will issue your refund to your original payment method.

Please allow 3–5 business days for processing after approval. Your bank or card provider may require additional time for the refund to appear. 

Need Help?

Please contact us at mafe@luxeblendnaturals.com or (727) 201-2404. 

We typically respond within 1 business day.